Support

Write to us: pagehold@yahoo.com. A person reads every email, usually within two working days. Tell us your iPad model and iPadOS version if something isn't working.

Back up your notebooks

In the library, tap the iCloud button at the top.
Under Backup, tap "Choose a backup folder". Any folder in the Files app works: iCloud Drive, Dropbox, Google Drive, OneDrive or On My iPad.
Pagehold makes a "Pagehold Backup" folder there with a PDF of every notebook and a full library copy. It updates automatically, and you can tap "Back up now" at any time.

Restore from a backup

Open the same Backup panel, tap "Restore from a backup…", then pick the "Pagehold Backup" folder.
Close Pagehold and open it again. Your current library is kept in a "Before restore" folder first, so nothing is deleted.

Bring back a page

Every page keeps 30 days of earlier versions on your iPad. Open the page, tap ⋯, then "Page history…", and pick the version you want.

Move notes from another app

Export your notebooks as PDFs from the app you use now, then tap New ▸ Import PDF in Pagehold and pick the PDFs. You can keep writing on them.

Plus, restoring purchases and cancelling

New iPad? Open the Plus screen and tap Restore purchases.
Cancel the yearly plan: Plus screen ▸ Manage or cancel, or Settings ▸ your name ▸ Subscriptions. You keep Plus until the end of the year you paid for.
Refunds are handled by Apple at reportaproblem.apple.com.

Search doesn't find my handwriting

Check that "Read my handwriting" is on at the top of the Search screen. New pages are read in the background, so give it a minute after writing.